Frequently Asked Questions
FAQs
FAQs

Here is where you'll find the answer to all your questions! We've put together some of the most useful articles and commonly asked questions so you can find the information you need quickly and easily.
Delivery
We aim to deliver your device as quickly as possible. All devices undergo a rigorous testing process and we aim to achieve a quick turnaround.
Cancellations Returns and Refunds
Our returns policy has been designed to be easy and staightforward, and to give you peace of mind when you buy your device from Justroo.
Warranty
To ensure you are protected when you purchase from Justroo, all our devices come with a minimum six month warranty as standard. This is longer for some devices and can be extended if required.
Grading Information
To make it transparent, we have set strict guidelines for our devices to ensure you can purchase the right condition item for your needs.
How to Activate Windows
The first thing to do when you receive your Windows desktop or laptop.
Choosing Upgrades for Desktops and Laptops
From RAM upgrades, to SSD storage, Wi-Fi, Microsoft Office, and more!
Why Buy Refurbished?
There are many reasons to choose refurbished over new, we explain more!
How to Transfer Files to a New Computer
Moving your files from your old computer.
How to Set Up Dual Monitors
Two screens are often better than one! This article shows how you can set up dual screens to be more productive.
Buying for Business
What to consider when buying Laptops or Desktop PC’s for your Small Business.
Computers for Students
What to consider when buying Laptops for University and Higher Education.
Form Factors Explained
Choosing the correct size computer for your needs.